Privacy Policy

Who we are

Welcome to, your trusted source for appliance repair guides and DIY solutions. Our commitment to empowering you with the knowledge and tools to tackle household appliance challenges is at the core of what we do. You can find us at, your one-stop destination for expert advice on fixing and maintaining your appliances.


When you, our valued visitors, engage with us by leaving comments on our site, we take privacy seriously. We collect the data you provide in the comments form, including your name, email address, and the content of your message. Additionally, we capture your IP address and browser user agent string to help us combat spam and maintain a secure environment for all users.

An anonymized string, generated from your email address (a hash), may also be shared with the Gravatar service to determine if you are using it. The Gravatar service’s privacy policy is accessible at Once your comment is approved, your Gravatar profile picture becomes visible to the public within the context of your comment.


For those of you who choose to upload images to our website, we kindly request that you avoid including any embedded location data (EXIF GPS). While we want to make your experience as seamless as possible, we also prioritize your privacy. Please be aware that visitors to our website can download and extract location data from any images present.


To enhance your experience on our site, we offer the option to save your name, email address, and website in cookies when you leave a comment. These cookies are designed for your convenience, eliminating the need to re-enter your details every time you wish to contribute. Rest assured, these cookies have a lifespan of one year.

When you visit our login page, we set a temporary cookie to ascertain whether your browser accepts cookies. Please note that this temporary cookie contains no personal data and is discarded once you close your browser.

Upon logging in, we establish several cookies to save your login information and your screen display preferences. Login cookies remain active for two days, while screen options cookies have a duration of one year. Should you choose the “Remember Me” option during login, your session will persist for two weeks. Logging out of your account will result in the removal of login cookies.

Should you edit or publish an article, an additional cookie will be stored in your browser. This cookie is devoid of personal data and serves only to indicate the post ID of the article you have recently edited. It expires after one day.

Embedded Content from Other Websites

Our articles may include embedded content, such as videos, images, or articles, sourced from other websites. This embedded content functions precisely as it would if you visited the external site directly.

Please be aware that these external websites may collect data about you, employ cookies, embed third-party tracking mechanisms, and monitor your interaction with the embedded content. This includes tracking your actions if you have an account and are logged in to the external website.

Who do we share your data with

In the event you request a password reset, please note that your IP address will be included in the reset email.

How long we retain your data

Comments and their associated metadata are retained indefinitely. This approach allows us to recognize and expedite the approval of any follow-up comments automatically, eliminating the need for moderation queues.

For users who register on our website (if any), the personal information they provide in their user profiles is securely stored. Users have the ability to view, edit, or delete their personal information at any time, with the exception of their usernames, which cannot be changed. Our website administrators also have access to view and edit this information.

What rights you have over your data

For users who maintain an account on our site or have left comments, we offer the option to request an exported file containing the personal data we have on record for you. This file includes any data you have provided to us.

You also have the right to request the deletion of any personal data we hold about you. However, please be aware that this does not encompass data we are obligated to retain for administrative, legal, or security purposes.

Where your data is sent

To maintain the integrity of our website and safeguard against spam, visitor comments may undergo automated checks through a spam detection service.

Your privacy and security are of utmost importance to us at We are committed to providing you with valuable DIY solutions while maintaining the highest standards of data protection and privacy. If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us. Your trust is our priority.